Photo KnowInsiders
Top 10 Best Airlines In The World For 2021/22. Photo KnowInsiders

In a year of travel uncertainties, the World Airline Awards Skytrax showcase the airlines that have successfully adapted to offer outstanding service to their customers in the face of a global crisis, using a unique 360° analysis of information from over 61,000 customer reviews, and data from 667 airlines.

The top rankings go to those airlines that have provided unparalleled service, not only on board their aircrafts, but throughout each customer touchpoint, leading the way in flight refunds, reliability, ticket flexibility, value for money, overall experience and safety.

The list of the top 10 best airlines in the world for 2021 and 2022

1.Qatar Airways

2.Singapore Airlines

3.ANA All Nippon Airways

4.Emirates

5.Japan Airlines

6.Cathay Pacific Airways

7.EVA Air

8.Qantas Airways

9.Hainan Airlines

10.Air France

***

What are The Best Airlines In The World Today?

1.Qatar Airways

Photo Traveloka
Photo Traveloka

Qatar Airways has taken the top spot in the latest ranking of the world's best airlines by Skytrax, a review body that also produces a hotly anticipated annual list of best airports.

The Doha-based airline latest accolade follows on the heels of its earlier win at this year's AirlineRatings.com awards.

This is Qatar Airways sixth time winning the Skytrax top prize. This year it was also awarded World's Best Business Class, World's Best Business Class Seat, Best Airline in the Middle East, World's Best Business Class Airline Lounge and Best Business Class Onboard Catering.

"It is clear that Qatar Airways has maintained its high standards of innovation and service standards, both in more normal times and through the current global pandemic," said Skytrax CEO Edward Plaisted in a statement on the results.

Qatar Airways' planes have remained pretty active in the skies during the pandemic.

"We never abandoned our loyal customers when they needed us the most, we continued flying to get people home and implemented stringent biosafety measures to provide strong reassurance for travellers, all while continuing to innovate to ensure we remain the airline of choice for millions of passengers across the globe," said Qatar Airways CEO Akbar Al-Baker in a statement on the win.

The World Airline Awards began in 1999, when Skytrax launched its first global, annual airline customer satisfaction survey.

It is not restricted to member airlines or a pre-selected choice of airline, and any airline in the world can be nominated.

There are no survey entry fees, no payment to attend the awards event, and no charges for any use of the award logos and results by winning airlines.

2.Singapore Airlines

Photo todayonline
Photo todayonline

Second place Singapore Airlines was also crowned Best Airline in Asia, and won for Best Cabin Crew, World's Best First Class, World's Best First Class Seat and Best Economy Class Onboard Catering. Third place ANA Al Nippon Airways was also recognized as home of the World's Cleanest Airline Cabins, World's Best Airport Services, Best Airline Staff in Asia and Best First Class Lounge in Asia.

For Singapore Airlines during financial year 2020/2021 passenger traffic was down 97.9% due to global restrictions on international travel. Also, according to a recent announcement, Group revenue fell by $12,160 million (-76.1%) year-on-year to $3,816 million due to the plunge in passenger flown revenue across Singapore Airlines, SilkAir and Scoot – the three passenger airlines within the Group.

3. ANA All Nippon Airways

Photo ANA
Photo ANA

ANA All Nippon Airways maintains its No 3 global ranking, and repeats its earlier success by winning the World’s Best Airport Services award. Winning the 2021 award as the World’s Cleanest Airline is a particularly high profile success during the global pandemic.

4.Emirates

Photo Emirate
Photo Emirate

Emirates is now connecting global business and leisure travelers with it’s first-ever passenger service between Dubai and Miami. The airline recently celebrated the inaugural flight of its four times a week service. With the addition of Miami, Emirates now serves 12 gateways in the US including Boston, Chicago, New York (JFK and Newark), Houston, Dallas, Los Angeles, San Francisco, Seattle, Washington DC and Orlando. Also, in mid July Emirates celebrated its 30th anniversary of service to Beirut. The airline launched its first flight in 1991.

5.Japan Airlines

Photo Getty
Photo Getty

Japan Airlines secured a spot in the top five airlines, jumping six positions from number eleven in 2019. Japan's flag carrier won three titles this year, including World's Best Economy Class, Best Economy Class Airline Seat, Best Economy Class in Asia, and was given a COVID-19 Airline Excellence award. JAL operates 90 domestic and international routes.

6.Cathay Pacific Airways

Photo Reuters
Photo Reuters

Cathay Pacific in June 2021 carried a total of 40,651 passengers, an increase of 50% compared to June 2020, but a 98.7% decrease compared to the pre-pandemic level in June 2019. The revenue passenger kilometres (RPKs) for June 2020 rose 60.5% year – on – year, but were down 98% versus June 2019. In the first six months of 2021, the number of passengers carried dropped by 96.4% against an 85% decrease in capacity and a 95.8% decrease in RPKs, as compared to the same period for 2020.

7.EVA Air

Photo Shutterstock
Photo Shutterstock

EVA stands for Evergreen Airways. It is a Taiwanese international airline based at Taoyuan International Airport near Taipei. The airline is operating passenger and dedicated cargo services to over 40 international destinations in Asia, Australia, Europe, and North America. The company was founded in 1989 and is largely privately owned.

8.Qantas Airways

Photo Shutterstock
Photo Shutterstock

Qantas Airways maintained its number eight spot in this year's rankings. The Australia-based carrier secured two titles this year, including Best Airline in Australia/Pacific and Best Airline Staff in Australia/Pacific. Qantas was named the world's safest airline by AirlineRatings.com and is the world's oldest continuously operating airline after KLM suspended service during WWII. Known as The Flying Kangaroo, as referenced in its logo, Qantas flies to over 85 major cities worldwide.

9.Hainan Airlines

Photo Hainan Airlines
Photo Hainan Airlines

Hainan Airlines ranked number nine in 2021, dropping two spots from 2019. The China-based carrier won Best Airline in China, Best Airline Staff in China, and Best Business Class in China this year, and secured a COVID-19 Airline Excellence award. Hainan was established in 1993 and grew from a small domestic airline to a large global carrier serving nearly 100 destinations worldwide.

10.Air France

Photo Runway Girl
Photo Runway Girl

Rounding out the top ten airlines in 2021 is Air France, jumping 13 spots from 23 in 2019. The Paris-based carrier was established in 1933, making it one of the world's oldest airlines, and serves nearly 200 destinations worldwide. Air France secured four awards this year, including Best Airline in Europe, Best Airline in Western Europe, Best Airline in France, and COVID-19 Airline Excellence.

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