How to Book and Manage a Coronavirus (COVID-19) Vaccination?

The NHS will let you know when it is your turn to get the COVID-19 vaccination. You have a choice of ways to get vaccinated. The information provided here is about how you can book vaccination appointments at a vaccination center or community pharmacy. Please do not book using the details below if:

1. You already have an appointment booked to have your vaccine – there is nothing you need to do except turn up to your scheduled appointment

2. You’ve had your first vaccine dose already – the NHS will contact you when it’s time for your second dose

How to book your appointments

When it is your turn to book your vaccination, visit NHS.UK.When you book, you will be asked for information including:

1. your name and date of birth

2. your NHS number – this is a 10 digit number you can find on any letter the NHS has sent you, for example, 485 777 3546

If you do not know your NHS number you can still book. Please ensure that you book your appointments for both your first and second dose and press the save button to confirm. Please use the NHS website first. If you cannot use the NHS website, you can phone 119 free of charge. You can ask someone else to do this for you if you prefer.

At times, the phone line might get very busy and this may mean waiting to speak to someone. The phone line is open from 7 am to 11 pm, 7 days a week. You may choose to ring later in the day when it is less busy. Interpreters will be available on request.

If you are able to use the vaccination center and community pharmacy options, please do. Where the distance to travel makes this difficult for you, you will be able to have the vaccine at your local GP vaccination service. Please wait for your GP to contact you to make an appointment if they haven’t already.

If you have difficulties communicating or hearing or are a British Sign Language (BSL) user you can go online, use textphone 18001 119, or the NHS BSL interpreter service. If you are housebound or are not able to travel to a vaccination center, your local NHS services will be in touch to make arrangements.

The place that you choose to have your vaccine will keep you safe from COVID-19 through a range of measures including cleaning and disinfecting and having social distancing in waiting areas. Please also wear a face covering to your appointment.

Who can use this service

You can only use this service if any of the following apply:

- you're aged 30 or over

- you'll turn 30 before 1 July 2021

- you're at high risk from COVID-19 (clinically extremely vulnerable)

- you have a condition that puts you at higher risk (clinically vulnerable)

- you have a learning disability

- you're a frontline health or social care worker

- you get a Carer's Allowance, get support following an assessment by your local authority or your GP record shows you're a carer

If you're an eligible unpaid carer but you cannot book an appointment, speak to your GP surgery. Find out more about what we should do getting the COVID-19 vaccine.

Book your appointments

You need to:

- have 2 doses of the COVID-19 vaccine at 2 appointments

- book both appointments at the same time

- get the 2nd dose 8 to 12 weeks after getting your 1st dose

If you've had a positive COVID-19 test, you should wait 4 weeks from the date you had the test before you book an appointment. When you book you'll only be offered appointments for vaccines that are recommended for you based on your age, any underlying health conditions, and whether you're pregnant.

Manage your appointments

If you already have appointments booked, you can:

- view your appointments

- cancel your appointments

- book appointments again

We will ask you some questions first, so we can find your bookings.


We'll be contacting some people in high-risk groups directly to offer earlier appointments for their 2nd dose of the COVID-19 vaccine.

Please wait to be contacted if you think you're in this group.

If you've been contacted and you'd like to rebook, you'll need to cancel your existing appointment before we can offer you new appointments.

About the coronavirus vaccine

You need 2 doses of the vaccine to get the best protection from the virus. Your second dose will be given around 11 to 12 weeks after your first. When you book your first appointment, you will also need to book your second appointment.

Some people may not be able to get this vaccine at the moment. If you have had bad allergic reactions in the past, it is important that you read all the guidance. You can also ask about it when you book or discuss it with a health professional when you attend your appointment. If you are pregnant or think you might be pregnant, you should speak to your healthcare professional before booking a vaccine appointment.


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